УПРАВЛЕНИЕ ПЕРСОНАЛОМ В ПЕРИОД ОРГАНИЗАЦИОННЫХ ИЗМЕНЕНИЙ: СТРАТЕГИИ ПРЕОДОЛЕНИЯ СОПРОТИВЛЕНИЯ И СТРЕССА НА РАБОТЕ

Исмадияров Aлишер Aбдурахмон ўғли

doi:10.55439/EIT/vol13_iss1/651

Авторы

Исмадияров Aлишер Aбдурахмон ўғли Мустақил тадқиқоқотчи, ТДИУ

DOI:

https://doi.org/10.55439/EIT/vol13_iss1/651

Ключевые слова:

Управление персоналом, модель Левина, HR-аналитика, стресс на работе

Аннотация

В этом исследовании рассматриваются эффективные стратегии управления сопротивлением сотрудников и стрессом, связанным с работой, во время организационных изменений. В исследовании рассматриваются ключевые проблемы с которыми организации сталкиваются при управлении изменениями, путем изучения лидерства, коммуникации, программ оздоровления сотрудников и адаптивных методов управления персоналом. В этом исследовании используется систематизированная литература. Обзор (SLR) - подход, позволяющий обобщить существующие исследования по управлению персоналом в период организационных изменений. В исследовании анализируются эмпирические данные и теоретические основы для определения стратегий, которые снижают сопротивление и стресс при организационных преобразованиях. В исследовании подчеркивается важнейшая роль трансформационного лидерства, прозрачной коммуникации и оздоровительных программ для сотрудников в снижении сопротивления и управлении стрессом, связанным с работой. В нем показано, как четкая коммуникация и инклюзивное лидерство способствуют повышению квалификации сотрудников. вовлеченность и адаптивность. Исследование также подчеркивает важность практик управления персоналом, таких как гибкое управление эффективностью и HR-аналитика, для обеспечения плавных переходов. Результаты исследования содержат практические рекомендации для организаций по внедрению комплексных стратегий, уделяющих приоритетное внимание благополучию и вовлеченности сотрудников во время изменений.

Библиографические ссылки

Afsar, B., & Shahjehan, A. (2018). Linking ethical leadership and moral voice. Leadership & Organization Development Journal, 39(6), 775–793. https://doi.org/10.1108/LODJ-01 2018-0015

Ahmadi, H. (2024). Managing Organizational Change in the Digital Era: The Interplay of Technological Advancements, Leadership, and Employee Adaptability. Leadership and Employee Adaptability (August 09, 2024). https://doi.org/10.2139/ssrn.4936389

Bass, B. M. (1996). New paradigm of leadership: An inquiry into transformational leadership. US Army Research Institute for the Behavioral and Social Sciences.

Boon, J., Wynen, J., & Kleizen, B. (2021). What happens when the going gets tough? Linking change skepticism, organizational identification, and turnover intentions. Public Management Review, 23(7), 1056–1080. https://doi.org/10.1080/14719037.2020.1722208

Bouckenooghe, D., M. Schwarz, G., & Minbashian, A. (2015). Herscovitch and Meyer’s Three Component model of commitment to change: Meta-analytic findings. European Journal of Work and Organizational Psychology, 24(4), 578–595. https://doi.org/10.1080/1359432X.2014.963059

Burnes, B. (2004). Kurt Lewin and the planned approach to change: a re‐appraisal. Journal of Management Studies, 6486.2004.00463.x 41(6), 977–1002. https://doi.org/10.1111/j.1467

Carreño, A. M. (2024). An Analytical Review of John Kotter’s Change Leadership Framework: A Modern Approach to Sustainable Organizational Transformation. Available at SSRN 5044428. https://doi.org/10.2139/ssrn.5044428

Cieslak, V., & Valor, C. (2025). Moving beyond conventional resistance and resistors: an integrative review of employee resistance to digital transformation. Cogent Business & Management, 12(1), 2442550. https://doi.org/10.1080/23311975.2024.2442550

Cummings, S., Bridgman, T., & Brown, K. G. (2016). Unfreezing change as three steps: Rethinking Kurt Lewin’s legacy for change management. Human Relations, 69(1), 33 60. https://doi.org/10.1177/0018726715577707

DeGhetto, K., Russell, Z. A., & Ferris, G. R. (2017). Organizational Change, Uncertainty, and Employee Stress: Sensemaking Interpretations of Work Environments and the Experience of Politics and Stress. In Power, Politics, and Political Skill in Job Stress (Vol. 15, pp. 105–135). Emerald Publishing Limited. https://doi.org/10.1108/S1479 355520170000015002

Fietz, B., Hillmann, J., & Guenther, E. (2021). Cultural Effects on Organizational Resilience: Evidence from the NAFTA Region. Schmalenbach Journal of Business Research, 73(1), 5–46. https://doi.org/10.1007/s41471-021-00106-8

Fløvik, L., Knardahl, S., & Christensen, J. O. (2019). The effect of organizational changes on the psychosocial work environment: changes in psychological and social working conditions following organizational changes. Frontiers in Psychology, 10, 2845. https://doi.org/10.3389/fpsyg.2019.02845

Ford, J. D., Ford, L. W., & D’Amelio, A. (2008). Resistance to change: The rest of the story. Academy of Management https://doi.org/10.5465/amr.2008.31193235

Georgiadis, V., & Sarigiannidis, L. (2025). Epictetus’ stoic philosophy glance at resistance to change. International Journal of Organizational Analysis, ahead-of-print(ahead-of print). https://doi.org/10.1108/IJOA-07-2024-4681

Gibbons, P. (2015). The science of successful organizational change: How leaders set strategy, change behavior, and create an agile culture. FT Press.

Hassard, J., & Morris, J. (2020). Corporate restructuring, work intensification and perceptual politics: Exploring the ambiguity of managerial job insecurity. Economic and Industrial Democracy, 41(2), 323–350. https://doi.org/10.1177/0143831X17710733

Helpap, S., & Bekmeier-Feuerhahn, S. (2016). Employees’ emotions in change: advancing the sensemaking approach. Journal of Organizational Change Management, 29(6), 903–916. https://doi.org/10.1108/JOCM-05-2016-0088

Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H., & Ali, M. (2018). Kurt Lewin’s change model: A critical review of the role of leadership and employee involvement in organizational change. Journal of Innovation & Knowledge, 3(3), 123–127. https://doi.org/https://doi.org/10.1016/j.jik.2016.07.002

Jerab, D., & Mabrouk, T. (2023). How to Design an Effective Organizational Structure & the 21 Century Trends. Available at SSRN 4584646. https://doi.org/10.2139/ssrn.4584646

Kolundzic, D. (2024). The Correlation Between Dimensions Of Work-Related Stress And Demographic Characteristics Of Employees In The Public Sector. International Journal of Management Trends: Key Concepts and Research, 3(2), 71–86. https://doi.org/10.58898/ijmt.v3i2.71-86

Kotter, J. P., Akhtar, V., & Gupta, G. (2025). Change: How organizations achieve hard-to imagine results in uncertain and volatile times. John Wiley & Sons.

Kubiczek, W. (2024). Skills and leadership in the implementation of smart technology : adapting to change over time. http://essay.utwente.nl/104425/

Küçükatalay, T., Vardarlier, P., Vayvay, Ö., & Özsürünç, R. (2023). Identifying the factors affecting individual resistance against organizational change. Journal of Higher Education Policy and Leadership Studies, 4(1), 120–140. https://doi.org/10.52547/johepal.4.1.120

Lee, C., Huang, G.-H., & Ashford, S. J. (2018). Job Insecurity and the Changing Workplace: Recent Developments and the Future Trends in Job Insecurity Research. Annual Review of Organizational Psychology and Organizational Behavior, 5(1), 335–359. https://doi.org/10.1146/annurev-orgpsych-032117-104651

Lewin, K. (1947). Frontiers in group dynamics: Concept, method and reality in social science; social equilibria and social change. Human Relations, 1(1), 5–41. https://doi.org/10.1177/001872674700100103

Li, J.-Y., Sun, R., Tao, W., & Lee, Y. (2021). Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication. Public Relations Review, 47(1), https://doi.org/https://doi.org/10.1016/j.pubrev.2020.101984

Maslach, C., & Leiter, M. P. (2022). The burnout challenge: Managing people’s relationships with their jobs. Harvard University Press.

Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy, 48(8), 103773. https://doi.org/https://doi.org/10.1016/j.respol.2019.03.018

Nunoo-Mensah, F., & Johnning, H. (2024). A qualitative study on resistance to change and its impact on organizational harmonization in M&As. https://gupea.ub.gu.se/handle/2077/82033.

Odoardi, C., Battistelli, A., Montani, F., & Peiró, J. M. (2019). Affective commitment, participative leadership, and employee innovation: A multilevel investigation. Revista de Psicología Del Trabajo y de Las Organizaciones, 35(2), 103–113. https://doi.org/10.5039/jwop2019a12

Odulaja, B. A., Nnabugwu, O. C., Abdul, A. A., Udeh, C. A., & Daraojimba, C. (2023). HR’S role in organizational change within Nigeria’s renewable energy sector: a review. Engineering Science & Technology Journal, 4(5), 259–284. https://doi.org/10.51594/estj.v4i5.615

Oreg, S., & Berson, Y. (2015). Personality and charismatic leadership in context: The moderating role of situational stress. Personnel Psychology, 68(1), 49–77. https://doi.org/10.1111/peps.12073

Rastogi, A., Pati, S. P., Krishnan, T. N., & Krishnan, S. (2018). Causes, contingencies, and consequences of disengagement at work: An integrative literature review. Human Resource Development Review, 17(1), 62–94. https://doi.org/10.1177/1534484317754160

Rehman, N., Mahmood, A., Ibtasam, M., Murtaza, S. A., Iqbal, N., & Molnár, E. (2021). The psychology of resistance to change: the antidotal effect of organizational justice, support and leader-member exchange. Frontiers in Psychology, 12, 678952. https://doi.org/10.3389/fpsyg.2021.678952

Salama, W., Abdou, A. H., Mohamed, S. A. K., & Shehata, H. S. (2022). Impact of work stress and job burnout on turnover intentions among hotel employees. International Journal of Environmental Research and Public Health, 19(15), 9724. https://doi.org/10.3390/ijerph19159724

Shirey, M. R. (2013). Lewin’s theory of planned change as a strategic resource. JONA: The Journal of Nursing Administration, 43(2), 69–72. https://doi.org/10.1097/NNA.0b013e31827f20a9

Struckell, E., Ojha, D., Patel, P. C., & Dhir, A. (2022). Strategic choice in times of stagnant growth and uncertainty: An institutional theory and organizational change perspective. Technological Forecasting and Social Change, 182, 121839. https://doi.org/https://doi.org/10.1016/j.techfore.2022.121839

Sufriyadi, A., & Perkasa, D. H. (2024). Manajemen perubahan Strategi Manajemen Perubahan Dan Kinerja Organisasi Pada Departemen Sales Di PT XYZ. Jurnal Perspektif Manajerial Dan Kewirausahaan (JPMK), 5(1), 34–45. https://doi.org/10.59832/jpmk.v5i1.268

Taegar, M. E., TARURHOR, E. M., & Oboreh, J. S. (2024). Organizational Change And Employee Work Related Stress: Evidence From Consumer Goods Industry In Nigeria. International Journal of Applied Research in Social Sciences, 6(2), 106–115. https://doi.org/10.51594/ijarss.v6i2.753

Tamunomiebi, M., & Akpan, E. (2021). Organizational change and the imperatives of managing employee resistance: A conceptual review. Journal of Strategic Management, 6(1), 18–32. https://doi.org/10.47672/jsm.683

Tu, Y., & Zou, T. (2024). Organizational change during economic downturns : Psychological drivers of employee resistance and management strategies. 9(8), 1–18. https://doi.org/10.59429/esp.v9i8.2951

Vakola, M., Xanthopoulou, D., & Demerouti, E. (2023). Daily job crafting and adaptive performance during organizational change: the moderating role of managers’ influence tactics. The Journal of Applied Behavioral Science, 59(2), 232–261.