Sharopova Н. Use of CRM systems in the activities of business entities of Uzbekistan. Economics and Innovative Technologies, [S. l.], v. 10, n. 3, p. 339–347, 2022. DOI: 10.55439/EIT/vol10_iss3/a35. Disponível em: https://iqtisodiyot.tsue.uz/journal/index.php/iit/article/view/36. Acesso em: 26 may. 2026.